Privacy Policy

Thank you for your interest in our website and the services we offer. Protecting your personal data is very important to us. Below, we would like to provide you with detailed information about the types of data we collect when you visit our website and use our services, as well as how we process, use, and protect this data from a technical and organizational standpoint.

The party responsible for data processing is
Immobilien Service Fehmarn UG (haftungsbeschränkt)
Norderweg 12-14,
23769 Fehmarn
Represented by: Vanessa Weber

If you have any questions, you can also contact our data protection officer:
Immobilien Service Fehmarn UG (haftungsbeschränkt)
Norderweg 12-14,
23769 Fehmarn
Phone: +49 (0) 157 58 72 18 51
Email: verwaltung@immobilienservice-fehmarn.de
Represented by: Vanessa Weber

I. Purpose of Processing

Your data is used and processed to provide our online services. If you make a booking through our system, your address, telephone number, and email address—as well as any comments or special requests you provide—will be stored in order to process and fulfill your booking.

II. Use of Cookies

a) What cookies do we use?
We use so-called cookies on our website. Cookies are small text files sent to your internet browser by our web server or by third parties when you visit our site. These files are stored on your device and can be retrieved later. Cookies enable us to recognize users, simplify the use of our website, and improve the site by analyzing usage data. They also allow us to optimize our services through pseudonymized reach measurement. In addition to our own cookies used for user recognition, we also use cookies from DoubleClick.net and Google for marketing purposes and reach measurement.

b) Deactivating Cookies
You can decide at any time whether cookies should be stored and retrieved by adjusting the settings in your browser. These settings allow you to disable the storage of cookies entirely, restrict them to certain websites, or configure your browser to notify you before a cookie is set—giving you the option to allow or deny it. You can also block or delete individual cookies. Please note that if you deactivate cookies, some features of our website may not function properly or may be unavailable. Many services also offer the option to opt out of cookies used for marketing purposes. Examples include: www.youronlinechoices.com www.aboutads.info/choices/

III. Creation of Log Files

When you visit our website, our server automatically collects certain data and information, which may be stored in log files. The type and extent of this data collection and usage depend on whether you are simply accessing our website for information or making use of our services. For purely informational use, the following data may be collected: information about your browser type and version, your operating system, the internet service provider you are using, the IP address currently assigned to you, as well as the date and time of access. Additionally, the website from which you accessed our site and any subsequent websites accessed via our site may also be recorded. This data is processed solely for the purpose of providing and optimizing the content and functionality of our website.

IV. Ways to Contact Us

Our website provides various contact options for quick and easy electronic communication, including a booking system. You may also reach out to us via the email address provided. Any data transmitted when you contact us or make a booking will be stored in order to process your inquiry or fulfill your booking.

V. Involvement of Service Providers and Disclosure to Third Parties

In order to provide this website, your data may be shared with technical service providers who support us—for example, with services such as website hosting, maintenance, quality assurance, data analysis, or email delivery. If you make a booking, the data you provide may also be shared with other service providers who assist us in processing the booking. These service providers have been carefully selected, contractually engaged in writing, and are bound by our instructions. We also monitor their compliance on a regular basis. Beyond this, your data will only be disclosed to third parties if explicitly stated in this privacy policy, if required by law, or if you have given your consent.

VI. Data Security

We employ technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or unauthorized access. Our security practices are continuously updated and improved in line with technological developments. Additionally, your personal data is encrypted during transmission to us using the latest encryption technology to prevent access by unauthorized third parties.

VII. You have the following rights vis-à-vis us as the controller in terms of data processing:

You can request information about your personal data stored by us at any time, in accordance with Art. 15 GDPR. You also have the right to rectification in accordance with Art. 16 GDPR, restriction of processing in accordance with Art. 18 GDPR, or—if data storage is not required or necessary for business transactions—to the erasure of your personal data in accordance with Art. 17 GDPR. You also have the right to object in accordance with Art. 21 GDPR and the right to data portability in accordance with Art. 20 GDPR. Restrictions from other data protection laws may apply to the right of access and the right to erasure. You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR. You can revoke or amend your consent at any time. The revocation or amendment of consent applies to future processing.

VIII. Legal Basis for Processing

Personal data is processed in accordance with statutory provisions, in particular to fulfill contractual obligations (Art. 6 para. 1 b GDPR). Therefore, the data is processed so that we can provide the services you have requested. Furthermore, we may process data based on a balancing of interests (Art. 6 para. 1 f GDPR) to protect our interests or those of third parties, for advertising purposes if you have not objected to the use of your data, or if we need the data to assert or defend against claims and/or to prevent and investigate criminal offenses. If you have given your consent to the processing of personal data for specific purposes in accordance with Art. 6 para. 1 a GDPR, the processing is based on that consent. You can revoke your consent at any time; however, the revocation does not affect the legality of any data processing carried out prior to the revocation.

IX. Duration and Storage of Personal Data

Your personal data will be stored and processed by us for as long as necessary to fulfill the contractual obligations agreed with you and to comply with legal requirements. If your data is no longer needed for the fulfillment of contractual or legal obligations, we will delete it unless the data is still required for the following purposes: to comply with retention obligations under commercial and tax law, which typically range from 2 to 10 years. If we need the data to assert, exercise, or defend legal claims, we will also retain it in accordance with Art. 17 para. 3 GDPR. Data may be stored beyond these periods if required by European or national legislation, regulations, or other provisions applicable to us. Once a storage period expires or the purpose for storing the data no longer applies, the personal data will routinely be blocked or deleted.

X. Information about Your Right to Object in Accordance with Art. 21 GDPR

You have the right to object to the processing of your personal data at any time. If you object to the processing, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims. If we use your personal data for advertising purposes, you can object to such processing at any time. You may submit your objection informally. Our newsletters also include a standard option to unsubscribe.